Connectnetwork gtl. The types of payment and deposit services that you can use to support inmates include: Trust Fund Our most With PIN Debit prepaid phone accounts, inmates can pay for their own calls, and call any phone numbers allowed by their facility. Jul 1, 2024 · Powered by GTL, ConnectNetwork is the primary platform for the offender telephone system, offering electronic payments and streamlined account management. Feb 19, 2025 · ConnectNetwork by GTL is an app that lets you send messages, photos, and videos to incarcerated loved ones. ConnectNetwork provides information about the specific products and services available at every facility served by GTL. Rather than using dollars and cents, the Debit Link account uses a form of currency called link units to enable inmates to pay for these services. No matter how you choose to pay, your payments and deposits are safe, reliable, secure, and convenient with ConnectNetwork. But it’s easier when you face it together. (Availability of funds is subject to facility policies). . Follow these instructions to learn how. Tablets offer specialized content and services for inmates to use during their stay at correctional facilities (where available). com. com or via phone at 888-988-4768. For more information on ConnectNetwork’s AdvancePay prepaid phone service, click here. Both options require setting up an account with our vendor, GTL. A refund can be The ConnectNetwork mobile app has been upgraded with new features and functionality! Click below to update your app to the latest version. GTL’s ConnectNetwork brings together incarcerated individuals with their family and friends – and keeps them together – when it matters most. ConnectNetwork Mobile Send money on the go with our free app 888. (NMLS #967396) FOLLOW US Are you sure you want to Sign Out? No ConnectNetwork. International calling rates vary by destination. com to make deposits to collect call accounts, PIN debit deposits and Debit Link deposits are provided by GTL Enhanced Services LLC, which is wholly owned by Global Tel*Link Corporation d/b/a ViaPath Technologies. Don’t worry, your daily experience with our products and services won’t change, and you’ll be able to continue creating impactful connections with your incarcerated loved one. These high-tech devices are similar to common handheld tablets, but are made exclusively by GTL. A: There are several options to choose from: (1) Visit us online at www. Rates may also vary by type of phone line you use (e. GTL ConnectNetwork services the following Pennsylvania Department of Corrections facilities: PA_DOC-SCI Albion PA_DOC-SCI Benner Township PA_DOC-SCI Cambridge Springs PA_DOC-SCI Camp Hill PA_DOC-SCI Chester PA_DOC-SCI Coal Township PA_DOC-SCI Dallas PA_DOC-SCI Fayette PA_DOC-SCI Forest PA_DOC-SCI Frackville PA_DOC-SCI Greene PA_DOC-SCI Houtzdale As a registered user of ConnectNetwork. The Money Order provider for Ohio Department of Rehabilitation and Correction is TouchPay Holdings, LLC d/b/a GTL Financial Services (GTLFS) 2. (NMLS #967396) FOLLOW US Are you sure you want to Sign Out? No All transactions conducted at ConnectNetwork. Using the app, you can create a ConnectNetwork account, manage your account information, make deposits into various accounts, send messages, photos and videos to your loved ones, take advantage of Walk-In-Retail (Pay b… Jul 6, 2025 · ConnectNetwork by GTL Reviews 17 How is ConnectNetwork by GTL’s rated by users? ConnectNetwork by GTL’s earns a 1. com account, you can view your balances by logging into your account online, or you can use the GTL AdvancePay automated system by calling 1-866-607-6006. com, you will need to add an inmate to your account in order to deposit funds. As part of GTL, the corrections industry’s most trusted technology solutions provider, ConnectNetwork All transactions conducted at ConnectNetwork. You can create an account, sign in, get help, and access mobile apps and consumer disclosures. This will allow you to submit your payment questions online and have a Customer Service Representative contact you with a resolution. , landline or cellular). The tablets allow your loved ones access to You can easily send money online or with the ConnectNetwork mobile app for Android and iOS. Our features are based on the facility. Using your inmate’s ID number, you can quickly and easily leave a secure voicemail without having to contact the facility. Inmate friends and family members should visit the Friends and Family Information page. 4768 Send money with our automated phone system 24/7/365 How to Deposit Money to an Inmate’s Commissary Account Colorado Department of Corrections (CDOC) facilities with trust deposits through ConnectNetwork/GTL: Arrowhead Correctional Center Arkansas Valley Correctional How to Set Up a ConnectNetwork Account IDOC facilities with trust deposits through ConnectNetwork/GTL: Big Muddy River Correctional Center Centralia Correctional Center Clayton County Work Camp Danville Correctional Center Decatur Correctional Center Dixon Correctional Center East Moline Correctional Center Graham Correctional Center Greene Collect and Prepaid. Our dedicated team of in-house technical support staff, field service associates, and advanced product technicians Refund Inquiry Contact Form Please contact our Customer Support team through our online inquiry process. However, you will see some logo and design updates over time. com, (2) Install the ConnectNetwork mobile app on your mobile device, (3) Call 800 483 8314 to use the automated system, (4) Use a GTL installed kiosk (where available), (5) Cash deposits at your local Western Union, (6) Mail a check or money order made payable to GTL AdvancePay and send to: AdvancePay GTL Command Center provides secure access to inmate communication services. Transformative technology and service to help break the cycle of incarceration. 1-star rating from 17 reviews and 14 complaints, showing that the majority of users are dissatisfied with communication services. This rebranding continues down the road of change promised when ViaPath All transactions conducted at ConnectNetwork. Learn how to download and install ConnectNetwork by GTL on your PC using an Android emulator. com All information is available in English and in Spanish Collect Calls Inmates can place collect calls to numbers that have been previously registered in the system. We aim to make the process of communicating with loved ones easy. If an individual wishes to purchase phone time (for themselves or an offender), they may do so by using the services offered through ConnectNetwork. How to Put Money in an Inmate’s Trust Account Sign In (or create an account) Once you have added your inmate, select the “+” icon next to their name to expand the page. Stay connected and let your loved ones know you care with ConnectNetwork’s Inmate Voicemail service. Learn how to set up your new ConnectNetwork account. (NMLS #967396) FOLLOW US Are you sure you want to Sign Out? No A: If you have an ConnectNetwork. ConnectNetwork services include: Whether you are looking to receive phone calls, schedule a visit, send messages, or deposit funds, setting up your ConnectNetwork account is the first step: Effective Dec 28, 2022: Please be advised, once created, your AdvancePay account will become inactive and is subject to forfeiture after 180 consecutive days of inactivity or non-use unless such time is shorter or longer based on governing law or contract. May 27, 2022 · ConnectNetwork is your resource for connecting with incarcerated loved ones. You can create an account, make payments, send attachments, and use Walk-In-Retail with this app. You can also access mobile apps, consumer disclosures, terms of use, privacy policy, and contact information. com website to manage their account with GTL. Conveniently connect with your inmate loved one over the internet through at-home video visits or on-site video visits. GTL o ers a variety of ways for inmates and friends and family members to pay for telephone calls. You can make deposits, schedule visits, and even conduct video visits all from your mobile device! Using the app, you can create a ConnectNetwork account, manage your account information, make deposits into various accounts, send Messages, photos and videos to your loved ones, and (NEW) take advantage of Walk-In-Retail (Pay by cash) as an alternative to using a credit card. Then, select the “MAKE DEPOSIT” button under “Trust Fund. 988. Whether you’re looking to send an inmate money, fund items like entertainment or educational content, or make required payments, ConnectNetwork offers several ways for you to help. (NMLS #967396) Get connected and communicate with your loved ones easily and quickly. This website is owned and managed by GTL Financial Services, LLC. GTL’s ConnectNetwork® is the one-stop resource for friends and family members to connect with their incarcerated loved ones. 3 Sencillos Pasos para Comenzar ConnectNetwork es un recurso único para conectarse y comunicarse con su ser querido encarcelado en la Cárcel del Condado de Orange y tiene como objetivo ayudarlo a usted y a su recluso a apoyarse mutuamente y mantenerse cerca, incluso desde la distancia. (NMLS #967396) FOLLOW US Are you sure you want to Sign Out? No Jan 5, 2022 · To better reflect its mission and vision, GTL is now ViaPath Technologies. Video Visitation – Visit with your inmate via video at home or at a facility Visitation Scheduling – Schedule a video visit or facility visit with your inmate Visitation Fee – Easily pay for facility-required background check fees All transactions conducted at ConnectNetwork. Our products and services are designed especially for inmates, friends and family. ConnectNetwork. May 29, 2025 · ConnectNetwork by GTL is a mobile app that lets you access various services for incarcerated loved ones, such as phone, messaging, and tablet. Effective Dec 28, 2022: Please be advised, once created, your Friends and Family account will become inactive and is subject to forfeiture after 180 consecutive days of inactivity or non-use unless such time is shorter or longer based on governing law or contract. com website. ” Enter the dollar amount that you would like to send to your inmate’s trust fund in If you're having trouble logging in, please contact (800) 646-6283. Password Recovery You may use the following steps to access your GTL online account at www. Family and friends of inmates can use the ConnectNetwork. AdvancePay® is ConnectNetwork™’s fastest and most convenient phone service connecting friends and family members to inmates. When you call the local phone number for a facility offering Inmate Voicemail, you will be informed of the cost for leaving a message. We recognize the importance of communication to boost morale, increase positivity, strengthen relationships, and aid in successful reentry. com Account Creation and Management Instructions Family and friends of inmates can use the ConnectNetwork. Friends and family can create and fund an AdvancePay prepaid telephone account, and create, send and receive e-messages (very similar to email) with inmates from the ConnectNetwork. Using the app, you can create a ConnectNetwork account, manage your account information, make deposits into various accounts, send messages, photos and videos to your loved ones, take advantage of Walk-In-Retail (Pay b… Messaging – Stay in touch with inmates by sending electronic messages Photo & Video Attachments – Share special moments with inmates by sending a photo or video Trust Fund – An inmate's commissary account used for a variety of items Debit Link – An inmate account used to pay for tablet-related content and services Community Corrections – Payment options for electronic monitoring All transactions conducted at ConnectNetwork. (Note: all photos and videos are subject to facility review) Whether it’s capturing a child’s first day back at school, a special Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk) are transmitted to the facility within one business day. Just snap or record… then send! At select facilities where the Messaging service is offered, your mobile phone can now be used to attach a photo or video, and instantly sent to loved ones. At ConnectNetwork® you can create and manage your AdvancePay® account, make payments, and view balances, as well as perform other activities relating to your account. Call 1-877-650-4249 or visit GTL at web. We are here to help! All transactions conducted at ConnectNetwork. A refund Sep 8, 2020 · To our valued customers, In early August 2020, we announced that all individuals incarcerated at state Department of Corrections (DOC) facilities were provided with free weekly communication options, whether through phone calls or messages. Fees apply to both of these transaction types. com, (2) Install the ConnectNetwork mobile app (Android or iOS) on your mobile device, (3) Call 800-483-8314 to use the automated system or speak to a live agent, (4) Use a GTL installed kiosk (where available), (5) Make a deposit at your local Western Union, or (6) Mail a check or money order made payable All transactions conducted at ConnectNetwork. Life can be challenging when a friend or loved one is incarcerated — challenging for the individual on the inside and for you on the outside. connectnetwork. To leave your message, simply Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. You can also manage their phone and commissary accounts from one platform. com ‎The ConnectNetwork mobile app provides quick access to our most popular services. Follow these step-by-step instructions to learn how. Follow these easy steps. This will allow you to submit your refund questions online and have a Customer Service Representative contact you with a resolution. Contact ConnectNetwork via phone or email for customer service, technical support and other issues. Setting up AdvancePay® Accounts with GTL If you have access to the internet, the easiest way to establish an AdvancePay® account is through GTL’s ConnectNetwork® account management website located at www. If an account is used by the account holder at any point in the inactivity period, the inactivity period will be reset. Our communications services include phone calls, video visits, and messaging. Welcome to ConnectNetwork, your one-stop resource for connecting and communicating with your loved one. ConnectNetwork is a website that allows you to fund and communicate with your loved one who is incarcerated by GTL. ConnectNetwork is part of GTL, the corrections industry’s most trusted technological solution provider. But we also LOCATION 330 Federal St Camden, NJ 08103 SERVICES AdvancePay Phone Trust Fund Visitation Scheduling Video Visitation For visitation services, please visit https://camdencountynj. Reaching Technical Support This contact page is for correctional facilities. (NMLS #967396) FOLLOW US Are you sure you want to Sign Out? No Michigan Department of Corrections (Site ID 117) LOCATION MI SERVICES AdvancePay Phone Trust Fund Visitation Scheduling Video Visitation For visitation services ConnectNetwork. ConnectNetwork is excited to offer tablets to inmates at select facilities across the country. GTL’s tariffs are published here. When you create an AdvancePay account, you’re creating a prepaid collect calling service that allows an inmate to call your phone number using deposited funds. As part of the GTL family, Connect Network offers communication services to you and your loved one. Please provide as much detail as you can to help us resolve your inquiry. Calls to numbers preceded with an area code, like Canada and the Caribbean, have their own specific rates. Using the app, you can create a ConnectNetwork account, manage your account information, make deposits into various accounts, send messages, photos and videos to your loved ones, take advantage of Walk-In-Retail (Pay by cash) as an alternative to using a credit card. We are here for you, to provide love and emotional support that close friends or Family members may not know how to give. GTL is devoted to providing knowledgeable and responsive technical support throughout our entire customer base. gtlvisitme. Account Support Contact Form Please contact our Customer Support team through our online inquiry process. Our Trust Fund service allows you to easily and securely deposit money directly into an inmate's commissary account. Get information and a list of the ConnectNetwork services available at a facility. Family and friends can mail a money order by completing the deposit form that can be found at our Ways to Pay All transactions conducted at ConnectNetwork. Make life easier on the inside for your loved ones. Efficiently create and manage accounts online. (NMLS #967396) FOLLOW US Are you sure you want to Sign Out? No You can deposit funds into your inmate's trust account easily and quickly. com Send money quickly with your credit or debit card Make Trust Deposit ConnectNetwork Mobile Send money on the go with our free app 866-607-6006 Send money with our automated phone system 24/7/365 California Department of Corrections and Rehabilitation (CDCR) facilities with trust deposits through ConnectNetwork/GTL: Avenal All transactions conducted at ConnectNetwork. (NMLS #967396) FOLLOW US Are you sure you want to Sign Out? No Telephone Services The North Carolina Department of Adult Correction has a contract with ViaPath/GTL to provide phone service for offenders to communicate with families and friends. All transactions conducted at ConnectNetwork. Deposits that are mailed are generally processed the next business day after they are received by GTL. ConnectNetwork is a website that allows you to make deposits to an inmate's trust account, probation, community corrections, and background check payments. Receive calls, send messages, deposit money and schedule visits today. ConnectNetwork is a one-stop resource for connecting and communicating with your incarcerated loved one at Orange County Jail and is aimed at helping you and your inmate support each other and stay close, even from a distance. com Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by GTL Financial Services, LLC. May 8, 2025 · GTL will accept deposits to prisoner's accounts electronically at www. Como parte de la familia GTL, ConnectNetwork le ofrece servicios de comunicación a usted y a su ser A: There are several options to choose from: (1) Visit us online at www. You can even set up multiple AdvancePay accounts if you have inmates in separate Communicate easily with your loved ones by purchasing message credits and sending messages. Learn more today. New to ConnectNetwork Is this your first experience here? Welcome! ConnectNetwork is a one-stop resource for connecting and communicating with your loved ones. It’s simple. Learn more. (NMLS #967396) FOLLOW US Are you sure you want to Sign Out? No Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. There are several quick, secure and convenient ways to fund your loved one’s phone account with ConnectNetwork. trueA safe place where Wives/Fiances/ Girlfriends and now even Boyfriends and Husbands of an incarcerated Loved One (LO) can come together with others who know what it's like. Debit Link A Debit Link account is an inmate account that allows inmates to buy a variety of GTL tablet-related services such as streaming music, games, and eBooks available at their facilities. To leave your message, simply The ConnectNetwork™ mobile apps make it easy to connect with your loved ones while on the go. Get ConnectNetwork help by browsing our list of frequently asked questions about common services and features on ConnectNetwork. g. Jul 6, 2025 · ConnectNetwork by GTL Reviews 17 How is ConnectNetwork by GTL’s rated by users? ConnectNetwork by GTL’s earns a 1. qxlhh wklq yzjsou lblhp ifze gxls pap oduj eee rfws